Atlassian

HiQ offers a wide range of Atlassian services and is a successful Atlassian Platinum Solution Partner.

Atlassian Team '24

We were there!

The Atlassian community of professionals gathered in Las Vegas from April 30th until May 2nd for this must-attend meeting for Atlassian users, partners, administrators and developers.

This event is a must for everyone involved in the world of Atlassian. In addition to insightful workshops, inspiring keynotes and valuable networking opportunities, the focus was on the latest updates at Atlassian products. Together we celebrated not only Atlassian and its partnerships, but everything that makes the community so special.

Of course, as a proud Platinum Solution Partner, specialized in ITSM and Cloud, we attended this event and are happy to share our impressions with you.

The highlights:
A new slogan from Atlassian is: “Impossible alone. Possible together.” These words perfectly reflect Atlassian’s vision that shared efforts and collaboration helps us all make the impossible possible. Sherif Mansour, Head of Product at Atlassian, shared some inspiring insights during his presentation. He emphasized the importance of customer-focused AI development and the need to make products more intuitive.

The first day was dominated by the Seibert Partner Info Session, where product updates, interesting panel discussions and inspiring customer cases were presented. Among other things, Mantra was presented for Confluence Cloud, which enables a personalized platform with a modern design for internal communication. Custom dashboards, navigation bars, events, messages and posts can be created to streamline collaboration and enable more effective management.

Particularly noteworthy was the lively discussion about Hosting DC vs. Cloud and Atlassian’s exciting AI roadmap that followed.

On days 2 and 3 we witnessed captivating keynotes and discussions, including “Winning Together / Unlocking Growth with Partner and direct Team Collaboration” and “Be demand ready: strategies for connecting partner value to customer need”. We also had the privilege of meeting with k15t and gaining valuable insights in their products and solutions.

Collaboration and partnership as the basis for good cooperation

Partnership is a key factor for mutual success. In a very good exchange session between the solution partners and the app manufacturers, the common synergies were developed and a basis for successful collaboration was discussed. The aim is to offer customers optimal service and also incorporate their feedback.

Atlassian’s keynote on day three brought exciting new releases such as Loom, Atlassian Guard and Atlassian Rovo.

Loom

Loom, the leading video messaging platform, combines video calls and messaging and offers diverse use cases. Users can record videos to, for e.g., communicate better across time zones, give or request feedback, and discuss and explain projects or designs.

Rovo

Rovo introduces a new interface for comprehensive knowledge management and a unified search experience. Atlassian Intelligence is used to take collaboration between humans and AI to the next level. Rovo also offers a virtual, configurable agent.

Jira

The next era of Jira combines software and work management in one platform. With AI upgrades, it offers an improved user experience. In addition, Jira Product Discovery receives a premium license with additional functionalities.

Atlassian Guard

Atlassian Guard (formerly Atlassian Access) provides threat protection and advanced security for Atlassian Cloud, along with upcoming capabilities in automation and analytics. There are also many other updates, including:

It was once again an honor to be able to attend this global conference and meet with so many inspiring people from the Atlassian community. We look forward to incorporating what we have learned and heard into our daily work and offering our customers the best possible support.

We would like to thank Atlassian and all participants for this unforgettable experience. Together we are shaping the future of work!

Here are the highlights of Atlassian Team ‘24 as a video:
https://events.atlassian.com/team-digital/v/s-2203549

Contact

Region

Schriftzug „HiQ“ in schwarzer, handschriftlicher Typografie mit langem Unterstrich steht zentriert auf einfarbig rosafarbenem Hintergrund.

Would you like to know more? Then get in touch!

HiQ offers a wide range of Atlassian services and is a successful Atlassian Platinum Solution Partner.

More Power for Atlassian Products

Artificial intelligence (=AI) is one of THE current buzzwords and influences almost every area of our everyday lives. As a branch of IT and due to the digitalization in recent years, AI has developed into a very lively product.

This rapid progress seems to be just gaining momentum and is already influencing us in so many areas – from the search for the fastest route to the next show recommendation on a streaming platform to existing smart home devices. AI algorithms are making things easier for us everywhere. This also means that more and more companies and start-ups are specializing in the technology or are at least developing further in this area.

This also applies to Atlassian, the Australian provider of software solutions for software developers with its Atlassian Intelligence (also called AI).

What is Atlassian Intelligence?

The collection of AI-powered functions is offered now for many Atlassian products and supports the performance of popular cloud products such as Jira, Confluence or Trello. In a sense, AI acts as virtual teammate, helping teams increase their productivity and work together more efficiently. Based on OpenAI, Atlassian makes it possible to improve the performance of their tools and offers users a seamless working environment.

Some benefits of Atlassian Intelligence

  • adaption to Atlassian solutions
  • integration into Atlassian programs
  • based on Natural Language Processing (NLP)
  • across all areas – from search to navigation to content creation and task execution

Why is it worth using Atlassian Intelligence?

  • save time and resources
  • ease of work
  • easier creation of strategies
  • automatically optimized reports
  • improving communication
  • channels facilitated content creation
  • smart search function

Below we would like to show you a few examples of how AI can already be used. More features and functions will follow in the near future and AI will also be activated in other tools, such as Trello, Bitbucket or Atlassian Analytics.

Example: Confluence

Features:

  • create and transform content
    • improve writing style
    • suggest titles
    • improve grammar
    • shorten text
    • brainstorming
  • summarize content
  • create automations
  • define terms

Example: Jira Service Management

Features:

  • create and transform content
  • summarize content
  • suggest request types
  • answers to customer inquiries

Example: Jira Software

Features:

  • create and transform content
  • search for issues

Starting May 6th, Atlassian Intelligence will be automatically activated for all Premium and Enterprise plan products.

Click here for the Atlassian calculator.

Don’t have Premium yet? Then feel free to contact us.

As Atlassian Platinum Solution Partner we can offer, among other things, discounted access!

Contact

Region

Schriftzug „HiQ“ in schwarzer, handschriftlicher Typografie mit langem Unterstrich steht zentriert auf einfarbig rosafarbenem Hintergrund.

Would you like to know more? Then get in touch!