Device Management
Always up to date: Effective Device Management and Firmware Updates
Firmware is the backbone of every hardware device. Outdated versions can lead to security vulnerabilities, performance drops, compatibility and compliance issues. Our Device Management & Firmware Updates solution ensures your devices stay secure, efficient, and up to date.
Tailored to your needs, we offer a specialized and custom build system that helps your organization efficiently and securely manage and update firmware, software and content on your devices – setting your business up for long-term success.
Crucial for your IoT Environment
Device Management and Firmware Over-the-Air (FOTA) updates are essential for modern IoT and enterprise environments as they ensure security, efficiency and scalability in device management. Manage your devices reliably and efficiently.
They lay the foundation for advanced analytics, AI/ machine learning (e.g. predictive maintenance) to your device infrastructure, and for delivering new features and content to your device users.
Device management streamlines the control of diverse IoT devices and operating systems across your enterprise. It enables:
- Central configuration and management of device policies
- Real-time monitoring of device status and compliance
- Remote access for troubleshooting and support
- Integration with existing IT infrastructures and security systems
FOTA (Firmware Over-the-Air) updates allow for the remote updating of device firmware. Key aspects are:
- A variety of update strategies to mitigate update-related risks
- Rollback mechanisms for error scenarios
- Scheduling and prioritization of updates
- Verification of the integrity and authenticity of the firmware
- Secure transfer and installation of firmware updates without physical access
Your Challenges
Security & Compliance Risks: Without timely security updates, devices remain vulnerable to undetected threats and complying with legal security requirements (e.g. CRA) becomes a challenge.
Frequent Replacements: A lack of updates leads to shorter device lifespan, escalating costs with constant replacements and negatively impacting sustainability.
Unplanned Downtime: Delays in updates cause unforeseen breakdowns, increasing maintenance costs & disrupting operations.
Fragmented Customer service: Lack of user insights results in generic solutions, making it harder to meet real customer needs and deliver efficient customer service.
Lack of Evaluation: Without data for continuous analysis, you miss out on the ability to optimize processes and improve operational efficiency.
Our Solutions
Cybersecurity Assurance: Stay ahead of vulnerabilities with immediate security updates, ensuring compliance with legal standards like the Cyber Resilience Act.
Sustainable Operations: Automatic, regular updates extend device lifespan, reducing replacements and cutting energy consumption through optimized firmware.
Proactive Maintenance: Early fault detection minimizes downtime & reduces long-term costs. Updates can be rolled out without delay.
Enhanced Customer Loyalty: Deliver a seamless experience with up-to-date features and personalized support, solving issues before customers notice.
AI / ML Foundation: Data collection drives machine learning (ML), enabling data-based decisions and AI-supported processes for smarter device management.
Our Success speaks for Itself
More than 20 million connected devices worldwide.
Insights for Download
We like to share our know-how. So download our handy one-pager on Device Management with HiQ for free.
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Got curious or need more information? Connect with our expert. We look forward to hearing from you!
Katja Grünewald
Katja has extensive experience in the development and support of device management and firmware update systems. She is instrumental in implementing and optimizing these solutions for clients.
